Frequently Asked Questions

Our chicken is specifically raised and processed for professional culinary applications. Key differences include: specialized breeds selected for flavor and texture, vegetable-enhanced feed without antibiotics, longer and more natural growth cycles, culinary-specific butchery techniques, and stringent cold chain management.

Absolutely! We specialize in custom cutting for specific Indian dishes. Whether you need particular sizes for Tikka, specialized bone-in cuts for traditional curries, or specific portioning for catering operations, our butchers are trained in culinary applications and can prepare custom products to your exact specifications.

Yes, we offer a complete range of Halal-certified products processed in dedicated facilities with proper certification. Our Halal products are clearly labeled and segregated throughout our supply chain to maintain their integrity.

We offer a selection of professionally pre-marinated products designed for specific cooking methods. Our chef-developed marinades include Classic Tandoori, Butter Chicken Prep, Afgani Malai, Achari, and Peri-Peri variants. We can also create custom marinades to match your restaurant's signature recipes.

Our products come in professional-grade vacuum packaging by default, with modified atmosphere packaging available for extended shelf life. We offer various size options from 1kg to 10kg containers. For environmentally conscious businesses, we offer a Sustainability Program with reusable temperature-controlled containers.

All our processing facilities are FSSAI certified with Premium rating. Additionally, we maintain ISO 22000:2018 for food safety management, HACCP certification, and Halal certification from recognized authorities. Our organic product line carries India Organic certification.

We implement a comprehensive testing program at multiple points in our supply chain. Each farm batch undergoes laboratory testing for antibiotic residues, and we maintain complete documentation of bird health management practices. These records are available for inspection by our restaurant partners.

Our delivery vehicles maintain temperatures between 0-4°C for fresh products and below -18°C for frozen items. Each vehicle is equipped with continuous temperature monitoring and recording systems. In case of any deviation, our systems automatically alert the delivery team to take corrective action.

Our processing facilities undergo monthly internal audits and quarterly external third-party audits for food safety compliance. Additionally, we welcome kitchen visits from our restaurant partners - many chefs find these tours valuable for understanding our quality processes.

Our partner farms implement higher welfare standards than typical industrial operations. This includes lower stocking densities, natural light access, enrichment activities, and slower growth rates. These practices not only improve welfare but significantly enhance meat quality and cooking performance.

Our vacuum-packed fresh products maintain peak quality for 4-5 days when stored at 0-4°C. Modified atmosphere packaging extends this to 7 days. Each package is clearly labeled with production and recommended use-by dates.

While our fresh products are designed for immediate use, they can be frozen if necessary. For best results, freeze immediately upon receipt and use within 30 days. Note that certain specialized cuts (particularly those for tandoor applications) may experience slight texture changes after freezing and thawing.

For optimal results, thaw frozen products in refrigeration at 2-4°C for 12-24 hours depending on volume. This slow thawing preserves texture and minimizes moisture loss. For emergency situations, sealed packages can be submerged in cold water, changing the water every 30 minutes until thawed.

Pre-marinated products should be stored at 0-2°C and used within 3 days for optimal flavor development. Unlike plain products, pre-marinated items should not be frozen as this can affect marinade penetration and spice flavor profiles.

Yes, each product comes with specific cooking recommendations including optimal temperatures for different methods. Our culinary team can provide detailed technical sheets for specialized applications like tandoor cooking, slow-cooking for curries, and high-temperature grilling to help your kitchen achieve consistent results.